How we work
We don't hold inventory ourselves. When you order and pay here, we place the order with a US warehouse, and it ships the item to you. We're responsible to you for the order and for anything that goes wrong after it.
If a variant drops below 10 units in stock, its data goes out of date, or a cost change means it no longer makes sense to sell, our system takes it off the site automatically.
What this means for you
| What you get | What to know |
|---|---|
| Items ship from inside the US, with no customs | Several items may arrive separately, from different warehouses |
| One place to ask questions and get help: us | You can't choose the carrier |
| Shipping is in the price | Bulky items look pricier. On change-of-mind returns you pay return shipping and the original shipping cost is deducted from the refund |
How we choose products
What we leave out
Beauty products, food, toys, items with safety risks, branded products and children's products.
Checked against the source
Each product page is written against the original product information. Unclear or contradictory items aren't listed.
Reviewed by a person
A person reviews every product before it appears on the site.
Right now we sell in three categories: Kitchen & Dining, Accessories and Pet.
What we don't do
- We don't count factory stock or overseas stock as US stock.
- We don't upload a warehouse's entire catalog at once.
- We don't promise a guaranteed delivery date.